Kath Eden Walkley Heights
Many thanks for a job well done. VERY pleased.
Should underline that all the ‘lads’ who worked here were really lovely to have in the house.
I would have no hesitation in recommending your business if I see an opportunity to do so.
Chris Dreyer Robe
I have never written an email/letter like this on an entirely unsolicited basis. However in this case I was so impressed by the support and service provided by yourself plus Tyson and Kevin Caire (assessors) during our Insurance claim that I felt compelled to go on record to thank you all.
We are Insured with St George and after I contacted them about burst hot water service damage in our Robe holiday home, I was referred directly to you at Mk3 Building Consultants (Sydney).
As discussed during our initial conversation that afternoon I was not only concerned about the water damage but also missing an important doctor’s appointment (and family wedding) later that week in Adelaide.
Given that Robe is located approximately 350 kilometres from Adelaide I was also concerned about the logistics of the repairs and replacement of the damaged items prior to the Easter weekend.
I didn’t think the works would be completed on time, but after our initial discussion you rang back to inform me Tyson had a job in Mount Gambier and was diverted to our property the next day.
As a result of MK3’s prompt action ( I made my appointment) plus the carpet, door and kickboard were replaced last week and we are advised payment is being made into our account to replace the curtains and small coffee table.
What impressed me was the number of follow up phone calls made to me by yourself, Tyson and Frank which was much appreciated.
In closing, I believe you and your team deserve to be congratulated for providing customer service and support well beyond our expectations.
Given our experience with you all during this process we have no hesitation in recommending both Mk3 Building Consultants and St. George Insurance to family, friends and work associates.
Once again thank you all for performing the job above our expectations.Regards
Zilha Mlaco and Zac Bartolovic
I was extremely satisfied with the great workmanship and the promptness relating to all aspects of the repair of our damaged ceiling as a result of water damage.
The work by the assessor and the tradies was very professional with the final result being totally to our expectations.
Thank you to all the team for the excellent results.
Thank you and regards
I want to express my greatest thanks to you, Jack and Luke for finalising the work at Allan Street so expeditiously.
As you are aware I live in regional South Australia. The house that was damaged is my Adelaide home. As a result of me living so far away I was not able to be at the house to see what was happening. I was assured by Stacey that the painter MK3 in Sydney had flown over to Adelaide would have colour matched the colour that I had on my wall. When I got to Adelaide to look, the colour was completely different. Not only that, the painter had not moved the wardrobe as I was assured would happen so that he had not finished painting the wall. The difference from where he had painted it and the old colour was stark.
You organised Jack to come over straight away to move the wardrobe so that the carpet could be laid and the painting of the wall finished and then Jack organised Luke to come and finish the painting at a time when I would be there.
Luke came when he said he would and painted the remaining wall and then the other wall which no longer matched and then waited for the paint to dry to ensure that both walls were the same colour. He was clean and tidy and did an excellent job.
Jack and a worker came that same day to put the wardrobe back.
You, Jack and Luke were exceptionally helpful, reliable and easy to deal with.
Thank you once again.
Just wanted to say what a great job the team did at my place a couple of weeks ago.
They arrived exactly when they said they would and finished the job very quickly and to a great standard. Please thank them on my behalf.